Stepping Up the Ecommerce Strategy

How do customers shop?

Shopping, especially near the holidays, is a tough time. Customers jostle each other in stores, looking for quality merchandise among the displays, and crowding in front of the shelves with discount tags. Browsing on the web using your computer, smartphone or tablet at your own time and pace is definitely more attractive, especially for busy people. This makes online shopping the top buying technique for many people nowadays.

Customers also like to scout for marked-down prices on their favorite gift items. This makes the web a very attractive hub to explore, as it is also a great avenue to find discounts. Many businesses take advantage of the holiday rush to attract customers and gain more revenue. This causes spikes in visitor traffic to sites like Groupon offering steals with tempting deals.

This makes it imperative for entrepreneurs to beef up their websites. The site must be made secure and user-friendly. Pages which feature products must be spruced up so the merchandise is shown well. Make these pages unique and take photos in a creative manner. Take pictures of models or customers using your products or display your goods in visually pleasing arrangements. This will further entice your visitors’ attention and entice them to buy.

Investing on the creation of a mobile website is to be prioritized. According to the study undertaken in early 2012, 49% expect to buy more using their tablet, while 19% plan to go shopping more through smartphone. Customers browsing through their smartphones and tablets may make up only 16% this year, but statistics will surely rise. The smartphone and tablet sales numbers are increasing, therefore more customers will log on to browse mobile ecommerce sites. It will be better for entrepreneurs to take notice and start plans on creating an online mobile campaign.

Social marketing campaigns on Facebook also have the potential to give back huge returns as consumers browse the site for “good finds or daily deals” they can use for their shopping. This justifies the need to focus intensive marketing campaigns before Thanksgiving, Halloween, Christmas, and even New Year. More people are likely to look up company brands on Facebook near these holidays, as they survey possible gift ideas for their loved ones.

Make online shopping a thrifty and convenient way for your customers to enjoy. Once you’ve earned their trust, they’ll go back to your website and your social networking pages when they’re in a shopping mood.

 

Reference:

MarketingProfs.com