How to Earn Loyal Customers with Small Gestures One cheery hello, a welcoming smile or a helping hand can strike quite a good impression and leave customers feel well cared. These days, businesses seems to be run on a fast pace. Entrepreneurs are more concerned with quicker waiting times and damage control in times of…
How Gamification can Increase Customer Interest Gamification, (noun): the application of typical elements of game playing (e.g. point scoring, competition with others, rules of play) to other areas of activity, typically as an online marketing technique to encourage engagement with a product or service Games, especially those with high-quality designs and graphics, have such an…
How reviews can entice customers to spend their hard-earned money on your products and services You’re browsing the Net for restaurants to dine in with your date. As you look at the websites of several well-known dining establishments, you’re more confused than ever which to choose. All of them have a tasty-sounding menu with pictures…
How to turn your complaining customers to loyal customers for life When we see a customer’s thunderous expression and aggressive stance, we turn our heads from left to right looking for a way out. Since dealing with complaints can be stressful, some businesspersons avoid answering a complaint and hoping it will go away. That approach,…
Ways to Fully Utilize the Potential of the Three Biggest Social Sites Let’s look at the statistics first. Facebook has more than 900 million users listed now, Twitter with 150 million active accounts and YouTube with over 92 billion page views each month. Mind-boggling facts aside, we are now weighed down with doubts on whether…
Creating a Social Media Strategy for Your Business Plans are necessary to achieve our goals. This is the same case when it comes to social media where the ultimate goal is getting more customers and generating more profit for your business. You need to study how you’re going to obtain and maintain interest in your…
Customer Service: (noun) The provision of service to customers before, during and after a purchase. – Wikipedia.com A customer came inside your home appliances store and browsed around for furniture in the bedroom section. After meandering over the closet selection, the customer looked around for sales assistants. One sales staff approached the customer and answered…