Advertising Is A Mind Game

If you’re like most people, you’re way too smart for advertising. You flip right past newspaper ads, never click on ads online and leave the room during TV commercials.
Lindstrom is a practitioner of neuromarketing research, in which consumers are exposed to ads while hooked up to machines that monitor brain activity, pupil dilation, sweat responses and flickers in facial muscles, all of which are markers of emotion.
To figure out what most appeals to our ear, Lindstrom wired up his volunteers, then played them recordings of dozens of familiar sounds, from McDonald’s ubiquitous “I’m Lovin’ It” jingle to birds chirping and cigarettes being lit. The sound that blew the doors off all the rest was a baby giggling. The other high-ranking sounds were less primal but still powerful. The hum of a vibrating cell phone was Lindstrom’s second-place finisher. Others that followed were an ATM dispensing cash, a steak sizzling on a grill and a soda being popped and poured.
“Cultural messages that get into your nervous system are very common and make you behave certain ways,” says neuroscientist Read Montague of Baylor College of Medicine. Advertisers who fail to understand that pay a price. If history is any indication, marketers will keep getting more manipulative, and the storm of commercial noise will become more focused. Even then, there may be hope: Lindstrom’s testing shows that people respond to a sound better when it’s subtler. If nothing else, smart marketers may at least keep the volume low.

For the compete article please go to Jeffrey Kluger blog.